We provide outsource Inside-Sales / Sales Development Reps (SDR’s). Our goal is to help you optimize your funnel – increase prospects, and more importantly, generate qualified leads reaching closing. Remote selling has become a norm for SaaS and many other verticals. The Inside-Sales teams enable scalable go to market and leverage automation to personalize and optimize calling, mailing, and social communications. ChannelSmart provides affordable telemarketing, telesales and telemeeting services worldwide, enabling our customers to leverage localized communications while maintaining transparency and control with our centralized management.

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CRM is just the first step of sales automation. Improving sales teams capabilities to better utilize their outreach and grow lead to closer conversion is critical for sales success.

  • For inside-sales representatives (SDR’s) automation enables higher results and control:
    • Sharing best practices between all ISS teams – constantly implementing best scripts and methodologies working for over-achievers to the whole team.
    • Outreach optimization – call que, smart dialers, mail templates and auto-mail lead nurturing
    • Managerial analytics – gaining insight regarding effectiveness of employees, campaigns, regions, etc.

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Customers are overloaded with information, so how do you get their attention ? Sales methodology, coherently pitching your message and understanding the customer challenges are a good start. We can help you structure such courses, and make sure it reaches where it most matters – your sales teams. Whether training your Sales Reps, Inside-Sales team, Channel partner sales teams or the customer success group – ChannelSmart is your partner. We provide online training, simplified messaging, mobile downloadable content, exams and certification and the ability to update and change collateral’s.

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There are many sources and activities for Lead Generation. Social networks, cold calling, online firms and lead capture, mail campaigns, SEO and SEM, content marketing and much more. We are happy to review your current lead generation activities and structure and booster plan to increased lead traffic and qualification.

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Social Selling is based on social engagement between sales reps and prospects.  Social preferences and effectiveness varies between industries, roles, B2C vs. B2B and countries. A leading social selling B2B tool such LinkedIn Sales Navigator may not be effective B2C campaigns. At ChannelSmart we assist companies in creating a Social Selling expertise while maintaining alternative communications channels to generate holistic outreach.

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